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have had experience with this particular dealer and I was very happy with the people who came out and took away the old one and installed the new one. Prices start at $43,995NZD for the 4.5 metre H2X Challenge 15D model and go up to $69,995NZD for the dual-zone MP Momentum D swim spa. 3. With your Master Spas dealer guiding you through the buying process, youll choose the model that is right for your lifestyle and your space. Taiwan North Taipei City Gay Spas / Gay Massage, Joooint. Its easy to step in and out of the spa with that. It's been good for six months now. com How to Measure a replacement Spa Cover. easy to own. 715 P Street Please email our customer service team with your spa serial number to assist you if possible. At Hot Tubs Inc., we don't just offer the best hot tubs on the market; we're also experts in hot tubs and swim spas. They were here when they told me they would be. If you have the front ones on, the right one comes out harder on the bottom. Propulsion swim spas with a powerful, smooth current. Ideal for swimmers, athletes, and fitness enthusiasts. Enjoy better daily living from the comfort of your own home with a Master Spas premium spa solution. This brand started as a company that made fibreglass swimming pools, jeep bodies, and horse therapy units. Walk, jog, and exercise in the water without the need for water shoes. Visit our corporate site (opens in new tab). With the Master Spas range of ultra-therapeutic hot tubs and swim spas, it is. ConsumerAffairs is not a government agency. All business will get complaints. Get Brochure. Your local dealer will assess your site and your requirements before presenting you with recommendations and prices. Its tubs are easy to clean, come with several feature options and have strategically placed jets for the ultimate in comfort and relaxation. Rita B., Tennessee. You can also request hot tub or swim spa pricing using Master Spas' contact forms. Select models also come with innovative technology, such as multiple speed levels andtherapeutic seat and jet placement. But I dont miss it because I don't want to hear that noise when I'm in there anyway and if you have the jets on, you have to turn it up even more. America's SPA-MART provides a wide range of spa covers, spa cover lifts, pool covers and hot tub cover lifters at affordable prices. Were really enjoying our Master Spas. Master Spas, Inc. Spa Pool and BBQ Show Wondering if a report is missing? To work out whether Master Spas specializes in entry-level or premium and luxury tubs, you only have to filter their 21 hot tub models into the different price ranges. Upon receipt, I discovered they did not fit. Place the filter in 5-gallon bucket with the appropriate cleaning agent and let it soak overnight. the USA, Visit the Michael Phelps Signature Swim Spas website. This alternative to a pool has benefits for you and your entire family. The Challenger 15 D features a large uninhibited area that is perfect for swimming, exercise, and family fun. I gave him the serial number to my Master Spa Legend 800LSX. strict standards for business conduct. Page 40 Press the "jets 3" button once to turn pump 3 on or off. Most Master Spas hot tubs cost between $6,000 and $15,000. Went to a 2010 Spa show in Wilmington Delaware and purchased a Master Spa (Twilight 8.3) through West Chester Spas, Pa (No longer in business). Master Spas uses a coated wood frame, acrylic shell and icynene full-foam insulation standard in all of its spas, with the option to upgrade to a vac-formed ABS pan bottom except in the MP Legend line, where this feature is standard. Master Spas sells several choices at entry level price points, and they don't skimp on the features. The company is owned by Brandon . No contact after submitted for warranty. Information given for the potential transaction was not true. From the start, the circulation pump was bad. The hot tub was like an investment in family but also an investment in wellness. The Twilight Range has seven hot tubs with additional creature comforts. Their advanced hydrotherapy features are also a huge benefit. So far, the heater and all jets have worked perfectly. HOUSTON Consumers just wanted to relax in their very own hot tub, but they say they were more stressed out after paying a local business that never delivered the product. That factor alone might be worth the extra money and peace of mind if you have any problems with your unit later but you are still going to pay from $8,000 to $14,000 for a basic, well-made hot tub, and if you start adding extras like stereos, extra jets, or LCD screens, the cost will increase. It's awesome, but right now, we are having terrible withdrawal pains. I use the spa three times a day. The steps also break. Roomy and comfortable, this hot tub is recognized for its jet power and seating versatility including a contoured lounger. I was happy with the purchase process until we bought the spa. With their tagline Americas finest hot tubs, the Master Spas hot tubs set standards high from the very start. I call back and leave voice mail for them to call me back, they didn't. Call #17 September 4, 2008 I call Infinity Spas and spoke with David. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Master Spas is a Fort Wayne, Indiana, based company who manufactures portable electric spas. Master Spas hot tubs will do the trick if youre looking for a mid-level spa, that isnt too basic or too extravagant. Creates a deep and wide current of pure water flow with virtually no turbulence. Copyright 1997-2023, Ripoff Report. They come off twice. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. I purchased the T.S. He gave me the link to the pre-2009 suction covers and I ordered five. FAQ. Relax. Hi Rachael, we are sorry to hear you were not informed of the warranty terms and exclusions by your dealer prior to making your move plans. We're thoroughly pleased with what we purchased and we would not do anything differently if we had to do it over again. When we went to the Master Spas dealership to talk to them, they were very helpful in answering our questions and showed us some of the products they had there in store, and that sold us. Service man told us he was replacing quite a few, Under warranty, Great! I previously owned a Master spa that was good quality and had a really good experience with it. I'm going to be filing a complaint about that because it wasn't explained ahead of time to us and I'm very disappointed. LEGEND SERIES. That was how well it went. A good introduction to higher-end features such as massaging jets, comfort pillows, and waterfalls, they are still suitable for those with a slightly more flexible budget. Built in It's been leaking since we got it. The jets are also uneven. I have never used a more labor intensive system. SPAS UNLIMITED -2151 FM 1960E- Houston Texas 77073281-784-1900 fax 281-784-1885. The goal of this section is to provide consumers with a comprehensive resource on class action and mass tort lawsuits. The potential sales . With such an extensive range of hot tubs, theres no reason why you shouldnt find a design that fits your needs. So, if Im spending extra $50 a month on my electric bill for a few months, that's very well worth it. I'm also specifically trying to decide if the Twilight series is worth the extra cash over the Clarity line. The quality seems top-notch. When it arrived there were scratches on the top of the spa. Michael Bongiovanni in their official portraits. Be the first one to find this review helpful. Thats super nice. One man had a $25,000 swim spa on consignment with Primo Hot Tubs and Spas. LEGEND LSX700 hot tub pdf manual download. NOTE: Air is injected into Master Blaster jets automatically on all equipped spas. They haven't reimbursed us. He told Channel 2 he had an agreement with Primo that he would get half of the money when the company sold the spa. Their YouTube channel is helpful. At Master Spas, we understand that your hot tub or swim spa has to meet your unique needs. Also the Spa kept shutting down. We found a local Master Spas dealer where we moved to but we found out that our warranty is voided because the spa was moved. Whether by designing your perfect backyard outdoor oasis or your ultimate games room, let our knowledgeable staff provide solutions that will comfort and pamper you. Thank you for taking the time to leave us feedback. It is the most helpful thing that I got from them. The company had already sent all registration paperwork for our pool in oct. We believe the pool was simply given to another customer when it arrived.. After another week of delays was told pool would be in dec 29th. I move from seat to seat for a full body massage! Master Spas hot tubs offer 25 models to choose from, seating from one to eight people. The installation of my spa was easy to schedule. On 09/22/2021 Richard N Paulson filed a Small Claim - Debt Collection lawsuit against Master Spas of Southern Wisconsin. The reps did a good job, and the spa has everything I wanted. I use the spa every day. But now, its perfect. Luxurious perfection designed for discriminating tastes. The Wisconsin Department of Justice has filed legal action against a firm that sells spas at Wisconsin State Fair Park, alleging the firm failed to tell customers . The Clarity Range seats between six and eight people, and introduces features such as molded neck and shoulder seats. Now, I got this little ladder and that works really good. The Nonslip, Comfort Floor System prevents slips and provides a comfortable, cushioned surface. Cookie Notice The customer has hired an attorney to help get his property back. The Bio-Magnetic seat uses magnet therapy along pressure points in your neck and shoulders. The reps from Master Spas were very good. Hiding negative complaints is only a Band-Aid. The cover hangers that lifted up into the cover lifters had to be replaced. 70 reviews of Master Pool & Spa "Have had no problems with the spa we bought here, nor the install. They left the molded wood. At the same time, with a wide range of hot tubs covering a range of different prices, theres also scope to find your ideal tub whether youre on a stricter budget or have room to splurge. 2, Report #1253023. Master Spa Hot Tub Filters. Master Spas mercenary sales representative contracted for the weekend event and paid on commission did not give accurate, true, real and unbiased information as assumed. A stylish, modern approach to relaxation and wellness. Request pricing online. We purchased the spa at an expo and the local company was the expo people. With the Master Spas range of ultra-therapeutic hot tubs hot tubs and swim spas, it is. Swim, jog, walk, and exercise in water without the stress gravity has on your body. We look forward to each day of pure joy! Come by and see us. For more information, please see our Our content is intended to be used for general information purposes only. This means that you can take a soak without worrying about disturbing any neighbors. 98 /case Save up to $100 on your qualifying purchase Apply for a Home Depot Consumer Card. Its my meditation opportunity. At the same time I added on their weekly service plan to ensure the hot tub water was kept clean. There are between 16 and 72 jets in each tub. Master Spas is the only hot tub company we reviewed that uses magnet therapy in its products in addition to hydrotherapy, making it a rival for Bullfrog Spas (opens in new tab) in massage therapy. 920-727-1700. You just have to get the hang of it. It was installed without problem, and I've (along with a few lucky ladies) have thoroughly enjoyed the spa now for over 6 months straight. But the unique design and therapy of the each of the 3 therapy seats, the lounger, and the cooldown seat make it a REALLY special spa. As an authorized dealer for Master Spa, we have a huge selection of hot tub filter replacements in stock, including our EcoPur Charge Filters, EcoPur Filters, outer filters, filter bundles, and more. Open 7 days - Mon 9am-5pm. Refining your search to only include the models that meet your size and budget is an excellent place to begin your hot tub buying journey. Fort Wayne, IN 46804 Sacramento, CA 95814, Contact Us | DirectionsLanguage Services. If left running, the pump will turn off after 15 minutes. This spa has lights and it cycles through the colors but the way that it cycles is, it flashes, it doesn't fade. this needs to be refunded and a 5 cause of action lawsuit and arbitration is being filed. Features are more basic and may include contoured seating, rather than the MP Legend ranges bio-magnetic therapy system, which targets pain and stiffness. He said he would look at the pictures and call me back in a day or two. There are 9 models : The HL 616 and HL 624 each sit up to 3 persons. They saw the issue. designs make Master Spas hot tubs Please call our customer service team, and they will be glad to assist you. The StressRelief seat includes a headrest and uses downward-facing jets to relieve tension in your neck and shoulders. According to the website, hot tub prices start at $6,000, which isnt the cheapest of the hot tub brands weve reviewed. Cleaning your Master Spas filters every month involves a few steps: To drain a Master Spas hot tub, locate the drain assembly behind the tub skirt panel and remove the cap. It measures 7'10" by 7'10" but only seats 5--a size which normally would seat 6-7. Justin Linden, the lawyer representing the group,said the claim will be issued in the coming weeks. Master Spas has hired Kelsea Smallwood to work as a local conduit to the manufacturer. They had the audacity to try to charge us for the -- we told them right off the get-go, "This is a faulty product and we want it off the property. Swim spas in the Michael Phelps Legend Series have a 10-year standard warranty on the spa structure, a seven-year warranty on the shell surface and a five-year warranty on plumbing. We have no LED lights. It was a very negative experience and that turned us off a bit. I Paid a lot of money for my tub. We're so thrilled to hear that you and your family are enjoying your TS 8.25. Found the perfect hot tub? View and Download Master Spas LEGEND LSX700 owner's manual online. The Bluetooth system which was an add on, has no tuner feature and only works if you have a mobile device within 10 feet of the tub. It's the best of both worlds, offering space for fitness, fun, and relaxation. Know we're always here for you with our valuable online resources, including how-to videos, FAQs, owner's manuals and more. Master Spas have eight spa jet types: massage, pulsating, rotating, pinpoint, directional, cluster, whirlpool, and adjustable. Top Ten Reviews is part of Future US Inc, an international media group and leading digital publisher. Shop all models, or narrow your search using the brand, size and price filters, to find hot tubs that fit your criteria. We can't use it, obviously. Try changing your search parameters. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. Whether you want to visit the showroom or explore your options with a virtual tour or video consultation, our network of dealers can help you find the best swim spa for your space and needs. Consumers want to see how a business took care of business. According to the lawsuit, Palmetto Bluff's master plan calls for around 4,000 homesites. Each tub comes standard with a MasterForce Bio-Magnetic Therapy seat and a StressRelief Neck and Shoulder Seat. See a hot tub or swim spa, select the perfect size. MT. But the unique design and therapy of the each of the 3 therapy seats, the lounger, and the cooldown seat make it a REALLY special spa. West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. But its weird because once you get online, youre dealing with national MasterSpas and not the local company. I played basketball last night and my body was hurting. The main difference between the four different collections is the pricing. lawsuit. I just negotiated (hard), and got the saleman down to just $6,500.00. This is one of Master Spas strengths. I videoed the whole visit. Why Ripoff Report will not release author information! Master Spas has also agreed to a compliance plan to test and certify each basic model to the Database before continuing to sell into California. Toronto-area spa closes pools after customers complain of skin rashes, ear infections. I went and tested Master Spas and I could tell the difference. Swim. Master Spas offers a wide variety of hot tubs and aims to satisfy everyones likes and needs. as stated the spa . I'm willing to pay for quality and would rather have a tub with fewer features that will last me a long time without problems. Master Spas tub pricing starts around $4,000. Spa was under warranty and was repaired, Great! Creating your dream backyard oasis should be simple. Master Spas is based in Fort Wayne, Indiana, 90 miles northeast of Indianapolis. Swim, jog, walk, and exercise in water without the stress gravity has on your body. Master Spas, Inc. Spa Pool and BBQ Show Sold a defective spa. Our expert reviewers spend hours testing and comparing products and services so you can choose the best for you. You can turn to us for all the information you need as you explore the hot tub brands and models offered by a hot tub dealer Prince Frederick, MD recommends. California Energy Commission He was a very good salesperson. They did not put back the insulation. Wipe it down with a soft cloth and acrylic-friendly cleaner. Too many complaints about it. High Performance, Air-injected Swim Current, Adjustable Speed. When you purchase through links on our site, we may earn an affiliate commission. Anytime we had a question, we just go to YouTube and they have a video for every single thing to do. Master Spas offers several accessories to customize your hot tub. You may be able to trade in your used hot tub or get financing to pay for a new one. The EcoPur Charge system uses copper and zinc to purify the water and filter out dirt and microorganisms. Master Spas warranties vary by the hot tub or swim spa series. Keith Taig is seeking to obtain class-action status for himself and anyone who was surreptitiously filmed while visiting the Vero Beach-based East Spa between November 29, 2018, and January 27 . The cover is horrible. Hot Tub Brand #10: PDC Spas - PDC Spas. Future US, Inc. Full 7th Floor, 130 West 42nd Street, The Master Spas LSX is an awesome tub! At no time did the tub come in contact with anything so how are the scratches my fault. By HDK, March 21, 2007 in Portable Hot Tubs & Spas. At Master Spas, we never just sell you a hot tub and send you on your way. Corporate Advocacy Business Remediation and Customer Satisfaction Program. For more information about dealership opportunities with exclusive territories, email sales@masterspas.com. It measures 7'10" by 7'10" but only seats 5--a size which normally would seat 6-7. Manufacturer: Master Spas, Inc. When you're ready, a hot tub or swim spa can be installed in one day. If you paid Primo Spas for service or for a spa that you have not received, call (713) 561-2522. It's been a great addition. A place for Master Spa Owners to talk about their spa's and ownership experiences. So, I think it was a good value for the price. I looked for Artesian's but I couldn't find any. It has wonderful accessories that can allow me to get total fitness. "There was no type of communication with the consumer.". Swimming. To settle this matter, Master Spas executed a Settlement Agreement with the Commission on October 30, 2017, for $152,500.00. photos CONTRIBUTED Master Spas has partnerships with professional athletes, including three-time IRONMAN World Champion Mirinda Carfrae, who is seen in Master Spas' H2X . Master Spas Swim Spas. It worked out well. I got a TS 8.25 from Master Spas. It did property damage." With the Master Spas range of ultra-therapeutic hot tubs and swim spas, it is. Heres how it works. The valves, also the things that you spin with your hand to adjust the speed popped off. The representatives answered all my questions and they were very helpful. For more information about reviews on ConsumerAffairs.com please visit our He said . First of all, the so called spa expo is a joke and false advertising. I have been trying to contact them with no reply to my emails or phone messages. The size of the tub as well as the lighting are great. What You Can Do. (I was told this by the delivery guy and boy was he right) More chemicals + a higher cost for the chemicals themselves = an extraordinarily high maintenance cost. Shop Hot Tubs. He said when he closed his doors, the business had less than $2,000 in its bank account. Spring of 2013- Noticed the water level kept dropping. Download this stock image: FILE - This combination of undated photos provided by the Gwinnett County Police Department shows Master Police Officer Robert McDonald, left, and Sgt. Whether you call it a Spa or a Hot Tub, we have the perfect one for your needs. Usually, the initiation fees are $40,000 for golf membership and $10,000 for tennis membership, according to the lawsuit. Find the perfect hot tub or spa for your home today! Master Spas products are made and assembled in the U.S.A. with domestic and foreign components. Inspired by nature, our water filtration system utilizes copper and zinc to purify water so that it is crystal clear and fresh. Spring 2012- Spa kept shutting down. So much so that my local supplier don't even carry the stuff anymore. and swim spas easy to enjoy and Unsubscribe at any time. If you do not put chemicals in every single day than your water goes crappy on you. They say you don't need chemicals because of their patented filter. The Hotel Resonance Taipei, Tapestry Collection by Hilton is a luxury hotel in Taipei with a spa and fitness centre. Built in If you don't add chemicals pretty much daily, the water gets gross. We DO NOT remove reports. You can also attach a garden hose to the end of the drain assembly. I got a new one and they delivered it and got everything going in just a short amount of time. Katie is a journalist who covers everything from hobbies to luxury travel and wellness. Become a Member Contact The Inn & Club: 904-273-7716.Membership. It only took six months to getbthat problem resolved. Its something that the kids look forward to, the nights when we do go in the hot tub, and then more so even when we have friends over. They replaced filters, Great! I like the jets to the lower back and my wife really likes the neck massager. Increases blood flow, improves circulation, and reduces swelling. The contractor Master Spas uses makes appointments and then cancels or finds excuses why he cant come out that day. It's relaxed us a lot more being able to go out in the hot tub in the evening prior to going to bed.