Pros. Limited access. Your experience can help others make better choices. But for its part, Viagogo having checked your account for evidence of fraud and not found any was understandably unwilling to issue a refund when the money had been paid to a card under your name, which you had seemingly registered on to your account. Have we let energy giants make too much profit? Is commercial property a great value investing opportunity? 6.11 Permitted use. How do I change my payment method for getting paid? If a payment has declined causing your order to be cancelled, we suggest you undertake the following to help successfully process your payment: Try an international credit card such as Visa, Mastercard or American Express. How can I sell I Bonds - USA TODAY Blueprint - Sound Dollar The Viagogo Platform allows contracts for the sale of Tickets to be concluded. You should get the exact tickets that you ordered. 1.1 Introduction. Typically, upon the Buyer completing the transaction, We collect payment from the Buyer for the listed price, booking fees, delivery fees, and taxes on our fees. They then charge a booking fee on top of the tickets. Sellers will be able to see the service fee and taxes on our fees before completing the sell process and committing to sell their tickets. When You purchase tickets on viagogo, viagogo guarantees that You will receive the tickets You paid for in time for the event. We take no responsibility for such issues. 6.7 Third Party Information. . Once the Buyer finds a matching ticket, the Buyer notifies viagogo with an "offer" that the Buyer is willing to purchase the ticket. The tickets will be stored in one of these third-party sites. Viagogo is a secondary ticketing site. When We receive an offer by credit or debit card, We obtain an authorization from the Buyer's credit or debit card equal to the price, booking fees and delivery fees for the tickets. I entered the incorrect email when registering, how do I change it? Viagogo Review - Is Viagogo Legit? - Ticket-Compare.com This fee will be deducted from your payment. This is Money is part of the Daily Mail, Mail on Sunday & Metro media group. A payment to viagogo will appear on the Buyers payment method statement as VIAGOGO EVENT TICKETS. Read more hen we pay for them, not a week before! Except as provided herein, You agree not to promote the sale of tickets posted on viagogo through any other site. You have told me that, while you are glad to have located the money, you were not satisfied with Viagogo's customer service and will not be using them again. viagogo - Buy & Sell Concert, Sport & Theater Tickets This content may be old or outdated. From sport to music, comedy to dance, festivals to theatre - we offer the widest choice of the most diverse events. 2.4 Listing. Ratings by category. Do I have to pay a service charge if the service is poor? You agree that payments owing to You for sales made through this Site may be suspended or delayed and that We are not obligated to pay You for any sales if We have a good faith basis to believe such sales were unlawful or otherwise made in material violation of this agreement. We may take any action that We deem appropriate in our sole discretion including without limitation issuing a warning, suspending or terminating service, denying access, removing a listing or recommending You edit a listing. According to several customer Viagogo reviews and feedback (see below) it appears Viagogo is not a 100% reliable ticket source.. As a resale marketplace, ticket availability fluctuates with demandas do prices, and as such, neither is guaranteed by Viagogo.com. According to anonymously submitted Glassdoor reviews, Viagogo employees rate their compensation and benefits as 2.8 out of 5. What are the viagogo Terms and Conditions? Pay by PayPal, a free service to pay online without sharing your financial information. What is the Viagogo booking fee? - Quora By using our Site, You agree to accept this Agreement. Viagogo is currently one of the world's largest ticket marketplace, and were one of the first ticket vendors to see major success online. This will be deducted from your next payment. Can I deliver the tickets using a different delivery method? 3.2 Other Information. But organisers of some of the events said GES SL could not possibly have all of the tickets it was advertising. The Sellers and the Buyers are hereafter jointly referred to as the Members. Check the accuracy of the security code (also called CVV2 or CVC2) For Visa, Mastercard, Maestro, Switch and Electron this is the last 3 numbers on the back of your debit card. Super Bowl Ticket. Ireland 39 reviews. " Covered business trip, Spontaneous working environment, Helpful colleagues " (in 11 reviews) " Fast Paced Enviorment that is a good place to learn " (in 10 reviews) Cons. Learn how. How do I delete my listing? Tickets purchased through vendors such as these might be lost, stolen, counterfeit, or voided by the original purchaser. 6.9 Change or Suspension of Site. The Viagogo Guarantee allows you to make claims if you receive the wrong tickets from a seller. In addition, the Site could be unavailable during certain periods of time while it is being updated and modified. We are no longer accepting comments on this article. I resold concert tickets and Viagogo is insisting it paid me - but I How much does Viagogo pay per year? The fastest-growing and preferred acquisition channel for over half our multichannel sellers. This, Walker said, indicated that someone acting for GES SL engaged in a fraudulent practice known as speculative selling, which Viagogo has said it does not condone. But, there are certain scenarios where you're entitled to claim a refund if you purchased from an unauthorised secondary site, and there are steps you can take to get that refund. Check out our video below for advice on how to avoid ticketing scams. viagogo payment to seller You are viewing the PayPal Community Archives. Court dismisses Viagogo's appeal on misleading representations and In all transactions there is an onus on the seller to agree to certain terms and conditions, which includes the right to sell a ticket. Viagogo's "Guarantee," supposedly protects consumers in the event they are sold invalid tickets and says a replacement or refund will be provided Viagogo cannot provide a valid replacement, since all tickets sold through their site are now invalid, therefore they should provide a refund Pretty straightforward, you'd think? Selling ticket FAQs. 1.3 viagogo Guarantee. While these do have an option to change the saved card details or address when you pay, the speed of the process means it is easy not to notice if one of them is incorrect. Mixing up card details may feel like a silly mistake, but it is one that is very easy to make. Sellers: once your tickets have sold, viagogo charges a service fee. If the Seller is required to account for Tax on the sale of the ticket, the Seller should include the Tax (i.e., total) when setting ticket prices on the website. Does Viagogo pay their employees well? If it completes and they do not refund or you don't get your item then you can open a paypal dispute. How do I get a refund from a ticket seller? - Which? Viagogo and StubHub, which are in the middle of a troubled $4bn (2.9bn) merger, have previously come under fire for a series of controversial business practices, including breaches of consumer. 'Don't buy tickets from Viagogo' - a warning from Martin viagogo makes no warranty with respect to its software, any tickets, any event, the services viagogo provides, or that sellers or buyers will perform as promised, and viagogo expressly disclaims all such warranties, whether express, statutory or implied, including without limitation any warranties of quality, title, non-infringement of third party rights or fitness for a particular purpose. | Read 12,461-12,480 Reviews out of 30,829 If you click on them we may earn a small commission. 2.14 Substituted Seat Locations. 2.7 Payment Authorization. Choose from countless Cash Back deals & discounts, also from your favorite brands & online stores. The information provided by Viagogo for GES is incorrect but the Guardian has established an link between the two companies. Note that this is separate from any Tax viagogo is required to charge on its fees. 2.11 Ticket Fulfillment. viagogo Entertainment Inc, which is registered in Delaware, United States of America, offers a service on its Internet site at the address www.viagogo.com (hereafter, the Viagogo Platform) that brings together sellers (the Sellers) of tickets for shows or sporting events (the Tickets) and buyers (the Buyers) for these same Tickets. Another option you can try if you are looking for an alternative to Viagogo is Ticketsnetwork. Event dates, times, venues and subject matter, which are listed on the ticket, may change. 2.5 Tax on Seller Proceeds. You warrant that you are over 18 years old and have the legal capacity to make the transaction. The fresh allegations focus on more than 1m worth of tickets for gigs across Europe, some of which were advertised by a company with connections to Viagogo. As per its policy it put the tickets back up for sale, telling me that when another fan purchased the tickets I would be sent the money. If We change this Agreement, We shall post a revised version of this Agreement, which shall automatically replace the terms of this Agreement. Viagogo Reviews: What Is It Like to Work At Viagogo? However, the Members are the sole decision-makers in finalising the sale or purchase of the Tickets. The Seller will be paid 5 - 8 days after event if the delivery of the tickets was successful to the buyer. If the ticket seller fails to deliver your tickets in time, or sends the wrong tickets, you can do the following: Formally reject the tickets Return the tickets with a letter saying that you're rejecting them as they don't fit the description you were given at the time of purchase. You acknowledge and agree that the foregoing disclaimers and limitations of liability represent reasonable allocations of risk, and that the pricing and other terms and conditions of this agreement reflect such allocations of risk. Join the 36,151 people who've already reviewed viagogo. Please note, selling prices for tickets traded on viagogo may differ from their original face value (i.e. Job Title. The CMA, which has repeatedly clashed with Viagogo and StubHub over breaches of consumer law, is already scrutinising the merger of the two companies. Controversial website Viagogo scalps tickets for a John Farnham cancer